We want you to love what you ordered from Femmezar. If something isn’t right, you can return your item within 14 days of receiving it for a full refund.

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Eligibility for ReturnsTo qualify for a return:

The item must be unused, unworn, and in its original condition
All tags must be attached, and it should be in the original packaging
A receipt or proof of purchase is required

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How to Request a Return

To begin the return process, email us at:
📧 shamszmt@gmail.com

We’ll provide instructions for sending your item back. Please do not send any returns without contacting us first.

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Refunds

Once we receive and inspect your returned item, we’ll notify you about the status of your refund.
If approved, your refund will be processed to your original payment method
Please allow some time for the refund to appear on your statement

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Return Shipping Costs

You’ll need to cover the shipping costs for returning your item
Shipping charges are non-refundable
If your return is approved, the return shipping cost may be deducted from your refund

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Questions?

If you need help or have questions about your return, feel free to contact us at:
📧 shamszmt@gmail.com